What's Involved
Our talented Cabin Crew members are dedicated to ensuring our passengers’ safety and comfort, and delivering quality service that comes straight from the heart.
Our team members play many different roles while in the air and on ground. It can be challenging, so it takes a special person to succeed – someone who’s caring, attentive, and genuinely interested in helping customers and teammates.
Ensuring safety comes first
Cabin Crew team members work together to ensure the safety of everyone on board. It’s a role that requires great vigilance and situational awareness at all times. When ad hoc situations arise, such as medical issues and turbulence, you need to respond quickly and provide immediate assistance to passengers and colleagues.
Our team takes pride in carrying out every security and safety measure meticulously, from pre-boarding equipment checks to post-landing duties. This includes ensuring that all safety equipment is serviceable, security check and providing passengers with safety instructions as they board.
Delivering service straight from the heart
When serving passengers, every little thing counts. As a member of our Cabin Crew, you’ll go the extra mile to make our passengers feel special and valued, and to ensure that every flight is a safe and happy experience. This means offering a warm welcome to every passenger who steps on board and proactively providing assistance throughout the flight.
You and your team will work together to ensure the comfort of passengers through responsibilities such as catering to special dietary needs, maintaining the cleanliness of lavatories and the cabin, and providing additional support to passengers with special needs such as those travelling with infants, passengers with disabilities and unaccompanied minors. You will support each other when challenges arise, and work together to come up with the best possible solutions.