Outside Hong Kong

Global Contact Centre in Krakow

Krakow, the second largest city in Poland, is the fourth main hub of the centralised Global Contact Centre network for Cathay Pacific.

In this vibrant city where history meets modernity, Cathay Pacific offers great career opportunities and self-development possibilities. We are providing a special place where passion for travel and passion for customer service can meet in a rewarding way.

We believe that behind every contact with our customers there is a story and an opportunity to delight. We believe that customer service is much more than a job: we are committed to delivering Service Straight From the Heart for each and every passenger.

A modern office located on the top floor of the newest Krakow building in the heart of the city, flight benefits package, competitive salaries and the possibility of becoming a part of one of the world’s leading airlines – it’s all just a part of what we have to offer. To learn more about career opportunities in Krakow, please click the button below. You will be redirected to our nominated employment agency who will process your job application.

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Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.